Your tasks
You speak excellent Dutch and would love to represent KoRo on the Dutch market with a smile on your face? Then we have the perfect working student position (ca.15 h/week) for you! As a customer care representative, you will ensure that our customers are always helped as best as possible and treated in the nicest way. If solving problems and interacting with people are among your strongest skills, you might have stumbled upon the perfect job for you! Your responsibilities will also include:
- Taking care of our customers' requests via our ticket system
- Processing returns, refunds, and complaints
- Being responsible for the maintenance of customer master data
- Taking care of customer reviews and Marketplace requests
- Being able to identify problems and implement the best solutions
Sounds good?
Then send us your application and all other relevant documents (in English) via our website.
We are looking for team members, not just co-workers! We are curious to know who you are and what moves you, so feel free to tell us in a few introductory sentences.
About us
KoRo was founded in Berlin in 2014 with the aim of making high-quality food accessible to everyone at fair prices by skipping trading levels, efficient processes, and bulk sizes with a simple design. Today, besides its large packaging, KoRo stands out from its competitors through its unique products – like our best-selling date hazelnut cream, exceptional kinds of nut butter, and a wide range of snacks. KoRo now employs around 300 people and our products are sold throughout Europe.
KoRo will offer you a dynamic environment where you won’t only contribute to the food market revolution, but you will also be able to show your full potential. We are a diverse and committed team in which people from many countries and cultures work on a common mission: to make KoRo Europe's leading brand for innovative vegan and vegetarian foods. At KoRo, you will have the opportunity to be part of an open and exciting company that is constantly developing and in whose innovative and creative atmosphere new ideas and approaches are encouraged.
The KoRo team is just as diverse as our product range! To ensure that diversity continues to grow as quickly as our nut-loving team, we evaluate applicants regardless of gender, nationality, ethnic and social origin, religion/denomination, ideology, disability, age, sexual orientation, or identity.
Do you want to become part of our mission and actively shape the future of KoRo with your skill and talent? Then apply now!